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FAQ

  • What does ASHA specialize in?
    ASHA specializes in offering a wide range of fashion apparel and accessories, catering to both men and women. Our collections include everything from casual wear to formal attire, ensuring there's something for every occasion.
  • Where does ASHA source its products from?
    ASHA curates our products from a diverse network of global suppliers and designers known for their quality craftsmanship and fashion-forward designs. Each item is carefully selected to meet our high standards of style and durability.
  • What sizes does ASHA offer?
    ASHA strives to provide inclusive sizing options to accommodate a variety of body types. Our size range typically spans from XS to PLUS SIZES, with specific measurements and fit guides available on our website to help you find the perfect fit.
  • How can I track my order from ASHA?
    ASHANTICS, once your order is processed, you can request to receive a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date by the designated courier service.
  • What is ASHA's return and exchange policy?
    ASHANTICS, do kindly refer to SHIPPING & RETURNS page at the click of a word at the bottom.
  • Does ASHA offer international shipping?
    ASHA does provide international shipping to various countries. Shipping costs and delivery times may vary depending on the destination. Customers can contact us to arrange for their payment shipping method. Kindly click on the WhatsApp link social button below on the website.
  • How can I contact ASHA's customer service?
    ASHANTICS, for any inquiries, concerns, or assistance, ASHA's customer service team is available via email at exec@ashaofficial.online or through our WhatsApp Malaysia hotline @ +60123899159 or our WhatsApp Singapore Hotline @ +6582983592. Our team is dedicated to providing prompt and helpful support to ensure your shopping experience with us is enjoyable.
  • Does ASHA offer stockist opportunities?
    ASHA, as a fashionable brand, does not partner with stockists; however, we offer an affiliate program where customers can shop and earn rewards simultaneously even while you are asleep. Contact us for more details on the program.
  • Is my personal information secure with ASHA?
    ASHA prioritizes the security and privacy of our customers' information. We employ industry-standard encryption and secure server technology to safeguard your personal data. Your information is used solely for order processing, communication purposes, and enhancing your shopping experience with us.
  • Does ASHA have a physical store location?
    ASHA currently operates exclusively as an online fashion portal. This allows us to reach customers worldwide and offer a wider selection of products conveniently accessible through our website. It is however in the plan for a physical store in the future.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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